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What Shopping Malls Can Learn from Churches

Color photocrome postcard of the Hillsdale Shopping Center, mid-1950s. Photo courtesy Igor Stchogol via Wikimedia/ via RNS

The enclosed mall at Hillsdale Shopping Center had everything on a Friday morning: 1.3 million square feet of glistening space, top-drawer retailers like Nordstrom, reliable outlets like Macy’s, and teen-focused shops like American Eagle Outfitters.

It had everything except people.

The fabled mall — opened in 1954, enclosed in 1982 — felt like a ghost town. Or, in my frame of reference, like a big mainline Protestant church on a Sunday morning.

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