The FBI and the New York attorney general were looking into a spate of mysterious robocalls urging people to stay home on Election Day as the nation remains on high alert to ensure voting is not compromised.
U.S. state and local officials have been raising the alarm over at least two separate automated call campaigns as millions of Americans cast their votes on Tuesday to decide between President Donald Trump and challenger Joe Biden.
Experts who spoke to Reuters say they are mystified by the most prominent robocalling campaign, which has been running for months and tells people to remain home but does not explicitly mention voting.
"There's a little bit of confusion about this one across the industry," said Giulia Porter, vice president at RoboKiller, a company that fights telemarketers and robocalls and has been tracking the campaign.
Audio of the calls, which RoboKiller shared with Reuters, features a synthetic female voice saying: "Hello. This is just a test call. Time to stay home. Stay safe and stay home." Porter said the call had been placed millions of times in the past 11 months or so but had on Tuesday shot up to No. 5 or No. 6 in the list of top spam calls.
"This robocall is being sent at a very high volume," she said.
A Department of Homeland Security official said the FBI was investigating the calls. The FBI said only that it was aware of reports of robocalls and had no further comment.
Other U.S. agencies have also taken an interest in the calls. New York Attorney General Letitia James announced an investigation Tuesday, and an official at the U.S. Federal Communications Commission said the agency was aware of the reports.
Porter said her company was still in the process of compiling figures on the campaign's intensity on Tuesday but estimated that "thousands or tens of thousands" of people had received it.
One of them was Hashim Warren, a 40-year-old Democratic voter who lives in Greensboro, N.C., and works in marketing at a web development company.
Warren, who is Black, said the call triggered anxieties he and his wife already had about potential violence around the election from far-right supporters of Trump.
"Instead of saying like, Election Day is not today, the fact that it said 'stay safe' felt both vile and prescient as if they knew there were other things, real things happening in the world, not robocalls, that were making myself and my wife feel anxious," Warren said in a telephone interview.
Janaka Stucky, 42, a Democratic voter who lives in Medford, Mass., also received the robocall this morning.
"My first thought was that actually it was a municipal test call for a COVID lockdown thing," he told Reuters.
"The more I thought about it I was like, oh this actually feels really off and weird and then started to feel like it was some sort of, maybe, voter suppression effort," he added.
He said he voted weeks ago. "Joke's on the robocalls. I'm stocked up on Halloween candy and I already voted," he said.
Robocalls with similar or identical messages urging people to stay home were reported in series of battleground states including Florida and Iowa. Officials in Kansas also reported getting reports of the robocalls.
In Michigan, officials said they had reports of a separate batch of robocalls urging residents in the heavily Black city of Flint to "vote tomorrow" due to purported long lines.
"Obviously this is FALSE and an effort to suppress the vote," Michigan Attorney General Dana Nessel said in a message posted to Twitter. "Don't fall for it."
It is unclear what relation, if any, the Michigan calls have to do with the "stay home" calls.
Robocalls have long been a problem in the United States, which has struggled for years to put a lid on unwanted messages and scams.
AT&T Inc. and T-Mobile, two of America's leading telecommunications providers, did not return messages seeking comment. Verizon Communications Inc. referred questions to USTelecom, an industry association. USTelecom said in a statement that its in-house "Traceback Group" was tracking the calls, which it believed were "possibly coming from Europe."
The group provided no further detail on the identity of the suspected perpetrators.
Separately, U.S. officials said they had seen no sign of the digital interference long dreaded by those charged with keeping the vote safe.
"We're not out of the woods yet," said Christopher Krebs, a senior Department of Homeland Security official and a leading government spokesperson on election security. He told a press conference earlier Tuesday that "today in some sense is halftime. There may be other events or activities or efforts to interfere or undermine confidence in the election."
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