The Times They Are A-Changin

The new political buzzword is change. Every candidate claims to be the change candidate-and every pundit is contrasting "change" with "establishment." In the midst of the change-din, I would like to suggest that there is an important question to ask the candidates: "How will you lead change?"

Harvard leadership professor Ronald Heifetz has identified two major approaches to change: technical fixes and adaptive change. In her fine book, Leadership Can Be Taught, Sharon Daloz [...]