Frequently Asked Questions

You have access to all Preaching the Word content for as long as your subscription is active. If you purchase a month of Preaching the Word, you have access to ALL of Preaching the Word for one month. After that month, you will be unable to access any Preaching the Word content. (Please note that this is a significant change from the older version of Preaching the Word; if you previously purchased a month of Preaching the Word, you had access to material from that month even after your subscription expired.)

Unfortunately, we cannot offer you a free trial, but we do allow you to view a “Free Sample”. The free sample gives potential subscribers like you a brief overview of how our content, searching, and sharing features are constructed each week.

You can access your account by logging in via the toolbar located on the left hand side of your screen or by simply clicking the "Login" link on the left.

You can bookmark almost everything you see by clicking the small book icon in the headline region of each page.

To access these bookmarks later, simply click the “Bookmarks” link in the left sidebar.

If you have lost your password and would like to reset it, please visit our “user account” password reset page: http://sojo.net/user/password.  

Follow the directions and a temporary password will be sent to the designated email address.

You can log into your account by typing your username and password into the login panel located on the left sidebar. Your username and password are sent to you through email when you first subscribe and should be stored in an email folder for future reference.

For all refunds, please call:

1-202-328-8842

Refunds or, money back guarantees are only available for month-to-month subscribers who feel their initial experience of Preaching the Word is unsatisfactory or otherwise unnecessary. People who are refunded once cannot be refunded a second time.

1- and 3-year subscribers can cancel their Preaching the Word subscription at any time, but we make no promise for refunding in full or refunds of any sort.

You can subscribe or renew your membership by clicking “Subscribe” or “Renew Subscription” on the Preaching the Word homepage.

To visit the Preaching the Word homepage, type http://www.sojo.net/ptw in your address bar.

Usernames:

You can log into your store account by using your email address (e.g. sample@sampleemail.com).

Passwords:

If you have lost your password and would like to reset it, please visit our “user account” password reset page: http://sojo.net/user/password.  Follow the directions and a temporary password will be sent to the designated email address.

If you are still having trouble, please contact us at: http://sojo.net/preaching-the-word/contact

All membership products will require you to create account during checkout.

After adding your product to the cart and proceeding to checkout, scroll half way down the screen until you see “Coupon discount”. This is where ALL promotional codes should be entered prior to submitting your order.