The Common Good

Preaching the Word

Frequently Asked Questions

If you cannot find answers to your questions here, please contact us by using our online submission form: http://sojo.net/preaching-the-word/contact

Can a single subscription be shared?

Single subscriptions can be shared by using a valid username and password, but we encourage folks to buy their own subscription to get the most out of their account (i.e. bookmarking passages, sharing lectionary content with friends from your personal email, posting comments from your username, etc).

Can I access expired Preaching the Word content?

You have access to all Preaching the Word content for as long as your subscription is active. If you purchase a month of Preaching the Word, you have access to ALL of Preaching the Word for one month. After that month, you will be unable to access any Preaching the Word content. (Please note that this is a significant change from the older version of Preaching the Word; if you previously purchased a month of Preaching the Word, you had access to material from that month even after your subscription expired.)

Can I access this on my mobile device or tablet?

Simply open your mobile device or tablet browser, enter the address for Preaching the Word (http://www.sojo.net/ptw), and use the subscription service as you normally would.

 

We do not currently have a native Preaching the Word app for any devices, but do plan to offer one in the future as we continue to expand our digital platforms.

Can I get a free trial before I purchase Preaching the Word?

Unfortunately, we cannot offer you a free trial, but we do allow you to view a “Free Sample”. The free sample gives potential subscribers like you a brief overview of how our content, searching, and sharing features are constructed each week.

Can I use the “email share widget” to send lectionary content to multiple people?

We do not currently allow users to forward lectionary content to more than one person. If you want to forward lectionary content to more than one person, we suggest sending the lectionary to yourself, and forwarding it on through your email client. 

How do I access my account?

You can access your account by logging in via the toolbar located on the left hand side of your screen or by simply clicking the "Login" link on the left.

How do I access Preaching the Word from the Sojourners homepage?

You can access Preaching the Word from the Sojourners homepage by clicking “Preaching the Word” in the upper-left navigation bar (example picture shown).

 

Alternatively, you can access Preaching the Word by simply typing http://www.sojo.net/ptw in your address bar.

 

 

How do I bookmark lectionary content and where do I access these bookmarks later on?

You can bookmark almost everything you see by clicking the small book icon in the headline region of each page.

 

To access these bookmarks later, simply click the “Bookmarks” link in the left sidebar.

 

How do I change my account settings?

Please go to the “Account” page by clicking the “My Account” link at the top right corner of this page or in the left sidebar.

 

If you’re not already signed in, you’ll be prompted to do so.

 

Enter or select any changes to your account profile and click “Save” at the bottom of the screen. If you lost your username or password, please visit:

 

http://sojo.net/user/login

 

How do I change my password?

If you have lost your password and would like to reset it, please visit our “user account” password reset page: http://sojo.net/user/password.  

 

Follow the directions and a temporary password will be sent to the designated email address.

 

How do I contribute to Preaching the Word? May I volunteer?

The best way to contribute to Preaching the Word is through lively engagement with our online community. At the bottom of each lectionary is a section to post a comment and join others in discussion. We encourage all users to stay on topic and be respectful of other subscribers.

How do I log into my account once I’m on the main Preaching the Word page?

You can log into your account by typing your username and password into the login panel located on the left sidebar. Your username and password are sent to you through email when you first subscribe and should be stored in an email folder for future reference.

 

If you’ve forgotten your password,

click here and we will send you a temporary one.

How do I receive promotional offers?

Promotional offers are automatically sent throughout the year via email. 

How do I request a refund?

For all refunds, please call:

 

1-202-328-8842

 

Refunds or, money back guarantees are only available for month-to-month subscribers who feel their initial experience of Preaching the Word is unsatisfactory or otherwise unnecessary. People who are refunded once cannot be refunded a second time.

 

1- and 3-year subscribers can cancel their Preaching the Word subscription at any time, but we make no promise for refunding in full or refunds of any sort.

How do I submit feedback to the editors and developers of Preaching the Word?

We recommend visiting the contact page and supplying us with your feedback:

 

http://sojo.net/preaching-the-word/contact

 

If your feedback is urgent, you can reach us via email at sojourners@sojo.net or by calling 202.328.8842

How do I subscribe to Preaching the Word?

You can subscribe or renew your membership by clicking “Subscribe” or “Renew Subscription” on the Preaching the Word homepage.

 

To visit the Preaching the Word homepage, type http://www.sojo.net/ptw in your address bar.

 

 

Alternatively, you can click the “Preaching the Word” link on the Sojo.net homepage. We recommend saving this page as a bookmark for later access.

 

How much does Preaching the Word cost?

 

We’ve structured our pricing model to meet the needs of all of our customers.

 

Month-to-Month—$14.99 

Our month-to-month membership allows new users the experience of Preaching the Word without any long term commitments. We also offer this as a 30-day money back guarantee, so if you’re not satisfied, we’ll refund you! 

 

1 Year Membership—$99.99

Save 45% off the monthly price by signing up for a 1-year membership. Our subscribers will appreciate the savings and also be able to witness Preaching the Words’ exclusive lectionary content, all year long!

 

3 Year Membership—$199.99

Save 33% off the yearly price by committing to our most cost-effective plan. Pay only $199.99 for 3 years of Preaching the Word and save a compound 77% off the monthly rate. An incredible deal for the depth of content Preaching the Word delivers!

 

What is my username for logging in?

Usernames:

 

You can log into your store account by using your email address (e.g. sample@sampleemail.com).

 

Passwords:

 

If you have lost your password and would like to reset it, please visit our “user account” password reset page: http://sojo.net/user/password.  Follow the directions and a temporary password will be sent to the designated email address.

 

If you are still having trouble, please contact us at: http://sojo.net/preaching-the-word/contact

 

If you are still having trouble, or haven’t received a response in 48 hours, feel free to call us at:

 

                202.328.8842

 

All membership products will require you to create account during checkout.

 

What payment methods are accepted?

We accept all major credit cards and your privacy is one of our highest concerns. You can view our privacy policy by visiting http://sojo.net/about-us/privacy-policy.

 

If you are uncomfortable making payments online, please call Sojourners at

 

202.328.8842 and ask for customer service—we’ll gladly process your order over the telephone.

 

Where do I enter a promotional code?

 

After adding your product to the cart and proceeding to checkout, scroll half way down the screen until you see “Coupon discount”. This is where ALL promotional codes should be entered prior to submitting your order.

 

 

Who do I call or email if I have problems with my Preaching the Word account?

1. We suggest reading through all of the Frequently Asked Questions first to see if you can find an answer to your question.

 

2. If you cannot find your answer in the Frequently Asked Questions, contact us by filling out our online contact form at: http://sojo.net/preaching-the-word/contact

 

3. If you are still having trouble, or haven’t received a response in 48 hours, feel free to call us at: 202.328.8842