The Common Good
January-February 2003

Who Answers at 2-1-1?

by Rose Marie Berger, Kate Bowman | January-February 2003

Who do you call when the marshals have tossed all your belongings on
the sidewalk and you need a place to spend the night?

Who do you call when the marshals have tossed all your belongings on the sidewalk and you need a place to spend the night? Or when you want to volunteer at a shelter, soup kitchen, or tutoring program? In 17 U.S. states and several Canadian provinces, just dial 2-1-1.

The easy-to-remember number will help callers connect with community-based organizations and government agencies. In 2000, the Federal Communications Commission, with leadership by the United Way, assigned 2-1-1 for human services information and referral nationwide. For information on how to be listed as a community partner on your local 2-1-1 service, go to www.211.org.

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